Terms & Condition
- Taxes extra as applicable.
- Minimum laundry service of Rs. 1000/- is required to avail free home collection and delivery. For orders below Rs. 1000/- extra charges will be applicable depending upon the area of delivery.
- Each hanger will be charged Rs. 12/- extra.
- Only cash payment accepted on delivery.
- Standard delivery would be done within 48 hours after the items have been collected.
- Express delivery would be done within 24 hours after the items have been collected. An additional 50% over the
standard price will be charged.
- Only pressing/ironing service is available upon request.
- The swiss laundry does not guarantee stain removal and is not responsible for any clothing that bleeds, shrinks
or otherwise changes as a result of normal washing.
- The swiss laundry will accept liability for any loss or damage resulting from the laundry or dry cleaning process and would pay maximum 20 times the service charge of each item only after the laundry manager’s approval
- All claims must be made within 48 hours after the items are returned and must be accompanied by the original
laundry bill. After 48 hours no complaints will be entertained.
- Storage charges will be applicable after 30 days – 30% of bill amount per month.
- Customers are requested to examine their garments before sending to the laundry. The swiss laundry will not be
responsible for any loss of valuable items left in the pockets.
- All legal matters to be settled under kolkata jurisdiction only.
- The swiss laundry reserves the right to refuse rendering services to anybody.