The 48-hour breakdown
The 48-hour standard is not bureaucratic — it reflects the actual time required for each stage of the professional dry cleaning process to be done correctly. Here is what happens in those 48 hours.
Same-day service
Same-day service compresses the full process into a single working day. For garments received before 10:00 AM, return by 17:00 is achievable for most straightforward pieces. The phases that are compressed in same-day service are the airing phase and in some cases the pressing phase.
Plain cotton and synthetic shirts, trousers, everyday kurtas. Garments without complex staining. Garments that do not require hand pressing. Non-silk, non-embroidered, non-structured pieces. If your garment does not fit these criteria, 48-hour service produces a better result.
What actually takes time
The pressing phase is where the most time variation occurs. Professional pressing is garment-specific — different fabrics require different steam temperatures, different pressure, different handling techniques.
"A plain white shirt is 5 minutes on the pressing board. A Sabyasachi lehenga with heavy zari and stone work is 45 minutes of careful, section-by-section hand pressing. The 48-hour standard accommodates both."
Complex stain treatment also adds time. A stain that requires multiple treatment cycles — turmeric, sindoor, set oil — may go through 2–3 treatment applications with drying time between each. Each cycle adds hours to the process.
When it takes longer
The most common causes of turnaround beyond 48 hours at professional dry cleaners are: stain treatment that requires multiple cycles; high volume periods (October pre-Puja, November–February wedding season); garments requiring repair before cleaning; and complex multi-layer or heavily embellished pieces that require extended pressing.
At The Swiss Laundry, if a garment requires longer than standard turnaround, we inform the client at the time of collection — not when they come to collect. If your garment is not ready when promised without prior notice, this is a service failure that warrants a direct conversation with the cleaner.
At The Swiss Laundry
Standard turnaround at The Swiss Laundry is 48 hours. Same-day service is available for garments received by 10:00 AM. Express 24-hour service is available for most garment types. We operate Monday through Saturday, 10:00–17:00. For pickup and delivery, contact us on 9836233354 by phone or WhatsApp.
During October (pre-Puja) and December–January (wedding season peak), standard turnaround extends to 72 hours. We advise clients of this during peak periods. Pre-booking for important occasion garments during these periods is strongly recommended.
Standard turnaround at The Swiss Laundry is 48 hours. Same-day service for garments received before 10:00 AM. Express 24-hour service for most types. During October (peak Puja month) and December–January (wedding season), standard turnaround extends to 72 hours — we advise clients of this in advance.